Showing posts with label bad UIs. Show all posts
Showing posts with label bad UIs. Show all posts

Wednesday, November 19, 2008

Poor User Interface #01


Now here's a rough shot of the menu of choices I get when I press Windows XP's 'Programs' menu option. I always cringe when I get this because I have to read at least half the screen to find the program what I want to run.
Q: Why does it take so long to choose ?
A: Because the entries are NOT in alphabetical order !

The order seems to be haphazard and random forcing one to read the hopeless jumble. I thought I heard from somewhere that this was a smart menu that knew to put the most frequently chosen programs first.. who knows, maybe it's true, but it doesn't work for me !

I've always felt that one thing that a successful User Interface does is to rely on things that we internalized by the time of our 5th birthday... well, OK, our 6th or 7th birthday since that's when we (English speakers) learned about alphabetical order.
This Windows XP menu fails that test.

Give me alphabetical order Puh-leeze !

Thursday, November 6, 2008

Business Mistake #01

I once worked for a small company that had some early success and became a bigger company. In the smaller company days, as is usual in these situations, the company was a strong team, focused and driven for success. Somewhere along the way to success, the Execs moved away to another building. Same with Customer Support. Engineering had it's own separate building and soon there was born an elite Engineering project that moved further away to their own separate building. Amongst the engineers, cutoff from strategic (and sometimes tactical) direction and cut off from the customers, loss of focus and lack of purpose sunk in.
The ultimate symbol of a disintegrated company appeared one day in the purportedly heartfelt 'goodbye' e-mail that was sent out to the entire company by an executive (whose name was not known to any of the regular engineering staff by the way). I attempted to read the e-mail attachment but could not. The attachment was written in some proprietary format and no one in the engineering department had the software required to read it with.
It was clear, the leaders of the company lived in a different world and communicated amongst themselves in a 'language' that only they could read.
Big mistake.